FAQ

*** the actual contents of the page are in the theme Customizer, the translations are in the T Lab. The text on this page is for the reference ***

Have a question?

We would love to help!

 

YOUR ORDER

OUR HEDGEHOG

How long does shipping take?

We have free worldwide shipping, all VAT included. We ship every business day from our storage worldwide and deliver within 1-3 business days in Europe and US using our partner DHL for worldwide shipping. In any other country, delivery can take between 1-5 business days.

Do I have to pay any import taxes or extra costs?

No, we ship to all countries including all charges for taxes and import costs included.

How do you contact us?

Talk to us, we are here to help!
Choose e-mail, +47 or Facebook to contact us directly and we are happy to assist you with any questions, remark or suggestions. See our contact page

Corona Information

Hedgehog is not affected by the corona virus. Our DHL partner delivers the package to your door within 3 days from your order.

We still encourage you to do place your order more than 3 days before Christmas eve :)

Why does Hedgehog dry so fast

We have invented and patented a turbine technology together with engineers from NTNU water power laboratory. This means that we create a high air pressure that forces the humidity out the fabric of the shoe or mitten.

This means that we dry a soaking wet shoe in less than 30 minutes on tornado mode and mitten even faster.

How much weight can Hedgehog hold?

For the HANGER and WALL we recommend not drying shoes that weigh more than half a kilo. Cross country ski boots, sneakers, kids boots, mittens and gloves are fine.

For Alpine ski boots, Snowboard boots we recommend using Hedgehog OCTOPUS.

Is Hedgehog safe?

We believe Hedgehog is the safest shoe dryer on the market.

We have used a fire safe ceramic heating element, double fuses, temperature sensor and also coated all electronics with fire resistant gel.

All products have been tested and approved by NEMKO according to safety standards:

IEC/EN 60335-1
IEC/EN 60335-2-43
IEC/ EN 62233
EN 55014-1:2017
EN 610003-2:2014
EN 61000-3-3:2013
EN 55014-2:2015
IEC/EN 60335-2-65

Can Hedgehog be inside a closet?

Yes, we have designed the Hedgehog to be able to operate inside a closet. If overheating occurs, it will automatically shut down.

One of the advantages of having it inside the closet is when running in tornado mode, there will be no sound.

If you are drying wet shoes and mittens over a longer time in a closed space, we recommend to have ventilation to air out the humidity.

How long is the cord?

Our cord is 3 meters. We supply the longest cord possible on an electric fan, so you can reach an electric outlet nearby.

How do I order extra modules and adapters?

We are launching new adapters in late November. To pre-order these, just send us an email on contact@hedgehogdryer.com and we will let you know when they are available.

Do you have a question?

We would love to help :)

 

YOUR ORDER

OUR PRODUCT

How long does shipping take?

We have free worldwide shipping, all VAT included. We ship every business day from our storage and deliver within 1-3 business days in Europe using our partner DHL.

Do I have to pay any import taxes or extra costs?

No, we ship to all countries, with all charges for taxes and import costs included.

How do I contact you?

We are here to help! Choose e-mail, phone, or Facebook to contact us - we are happy to assist you. Please see our contact page.

Corona Information

Hedgehog product delivery is not affected by the COVID-19 pandemic. Our DHL partner delivers the package to your door within 3 days from your order. Stay safe and healthy!

Why does Hedgehog dry so fast?

Hedgehog Dryers have a turbine technology, invented together with engineers from NTNU Water Power Laboratory. This means that the fan creates high air pressure that forces the humidity out the fabric of the shoe or mitten. A soaking wet shoe can dry in less than 30 minutes on tornado mode, and a mitten even faster.

How much weight can Hedgehog hold? Which Hedgehog product is best for my ski boots?

For the Hedgehog Hanger and Wall, we recommend drying items that weigh less than half a kilo. Cross-country ski boots, sneakers, kids' boots, mittens and gloves are fine.

For downhill/alpine ski boots and snowboard boots, we recommend using Hedgehog Octopus.

Is Hedgehog safe?

We believe Hedgehog is the safest shoe dryer on the market. We have used a fire-safe ceramic heating element, double fuses, a temperature sensor and coated all electronics with fire-resistant gel.

All products have been tested and approved by NEMKO according to safety standards:
IEC/EN 60335-1
IEC/EN 60335-2-43
IEC/ EN 62233
EN 55014-1:2017
EN 610003-2:2014
EN 61000-3-3:2013
EN 55014-2:2015
IEC/EN 60335-2-65

Can Hedgehog Dryers be inside a closet?

Yes, we have designed Hedgehog Dryer to be able to operate inside a closet. If overheating occurs, it will automatically shut down. However, if you are drying wet items over a longer time in a closed space, we recommend having ventilation to remove the humidity. In addition, only use your Hedgehog Dryer in clean air to prevent build-up of grease or dust.

How long is the cord?

Our cord is 3 meters. We supply the longest cord possible on an electric fan, so you can reach an outlet nearby.

Do you have a question?

We would love to help :)

 

Do you have a question?

We would love to help :)

 

YOUR ORDER

How long does shipping take?

We have free worldwide shipping, all VAT included. We ship every business day from our storage and deliver within 1-3 business days in Europe, using our partner DHL.

Do I have to pay any import taxes or extra costs?

No, we ship to all countries, with all charges for taxes and import costs included.

How do I contact you?

We are here to help! Choose e-mail, phone, or Facebook to contact us - we are happy to assist. Please see our contact page.

Corona Information

Hedgehog product delivery is not affected by the COVID-19 pandemic. Our DHL partner delivers the package to your door within 3 days from your order. Stay safe and healthy!

OUR PRODUCT

Why does Hedgehog dry so fast?

Hedgehog Dryers have a turbine technology, invented together with engineers from NTNU Water Power Laboratory. This means that the fan creates high air pressure that forces the humidity out the fabric of the shoe or mitten. A soaking wet shoe can dry in less than 30 minutes on tornado mode, and a mitten even faster.

How much weight can Hedgehog hold? Which Hedgehog product is best for my ski boots?

For the Hedgehog Hanger and Wall, we recommend drying items that weigh less than half a kilo. Cross-country ski boots, sneakers, kids' boots, mittens and gloves are fine.

For downhill/alpine ski boots and snowboard boots, we recommend using Hedgehog Octopus.

Is Hedgehog safe?

We believe Hedgehog is the safest shoe dryer on the market. We have used a fire-safe ceramic heating element, double fuses, a temperature sensor and coated all electronics with fire-resistant gel.

All products have been tested and approved by NEMKO according to safety standards:
IEC/EN 60335-1
IEC/EN 60335-2-43
IEC/ EN 62233
EN 55014-1:2017
EN 610003-2:2014
EN 61000-3-3:2013
EN 55014-2:2015
IEC/EN 60335-2-65

Can Hedgehog be inside a closet?

Yes, we have designed Hedgehog Dryer to be able to operate inside a closet. If overheating occurs, it will automatically shut down. However, if you are drying wet items over a longer time in a closed space, we recommend having ventilation to remove the humidity. In addition, only use your Hedgehog Dryer in clean air to prevent build-up of grease or dust.

How long is the cord?

Our cord is 3 meters. We supply the longest cord possible on an electric fan, so you can reach an outlet nearby.

Life is better with dry shoes and gloves

Enjoy life!
The Hedgehog Family